Who we are
LGcomms is the trading style of LGCOMMS (2018) LTD, a Company Limited by Guarantee in England & Wales no. 11371202.
Registered office: 82 Great Suffolk Street, London, United Kingdom, SE1 0BE
Our website address is: www.lgcomms.org.uk
What is personal data we collect and why we collect it
Personal data is data which identifies a person from the information provided or if combined with information that we may already have access to.
In summary and by way of example personal data is:
- Name and address
- Date of birth
- Email address
- Bank account details
- An IP address
In addition, there are “special categories” of personal data which means that the data, in law, is considered more sensitive, such as:
- Personal data related to your health
- Genetic data
- Religious beliefs
We do not collect sensitive data in our normal course of business and any such data you provide for specific purposes, such as for monitoring purposes in job applications, will be treated with the utmost confidentiality.
We collect data for a number of reasons including to the smooth functioning of the members’ area of the website and events bookings. Your personal data may be collected from several places.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
See our cookies page for further inofrmation.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
See our cookies page for further information on analytics cookies used on this website,
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Membership and events payments
What we collect and store
While you visit our site, we’ll track:
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 2 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
We will not share information with third parties.
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.